How long does it take to set up my membership?
Your membership is instantly set up once you submit your information and activate your account via the welcome email you receive.
What is a traffic exchange?
Welcome to the wonderful world of traffic exchange advertising. This is a great way for small business owners, opportunity seekers and website owners to get top quality traffic to their websites. It’s a very simple concept. You will visit other members’ websites and they will visit yours. The more sites you visit, the more website traffic you will receive.
Why can’t I login to my account?
Typically, login problems are associated with cookies. Make sure your browser and/or firewall are set to allow all cookies and not blocking third party cookies.
What size banner is accepted?
A standard 468×60 banner.
What is your contact information?
RoyalSurf.com is owned and
operated by Michael Kelly
213 Pleasant Hill Dr
Boyce, VA 22620
E-mail spt@royalsurf.com
Your Admin:
Catherine Heiter
914 E. Houston Street
Sherman, Texas 75090
E-mail spt@royalsurf.com
Live Support
1-888-277-7657 at the prompt, please enter 0363
Hours of Availability: 8 a.m. to 8 p.m. Central Time (GMT -6)
Sunday - Tuesday and Thursday - Saturday
Contact: Catherine Heiter
Should I report broken member links while surfing?
NO! Please do not report broken member links. It is not unusual for a website to go offline occasionally. It is the responsibility of each member to make sure their websites are online and operational and maintain the URLs they add to our system
When will my account be re-instated from suspension?
Members who have answered 7 security questions incorrectly are automatically suspended for three days, regardless of their account level. This process is automatic. Please do not submit a contact request to reinstate your account.
NOTE: Security questions are in place to provide a more secure exchange for the entire membership. Please pay close attention to these questions as they change periodically.
Additionally, accounts are Suspended without notice for violations of our Terms. Every member agrees to these terms when they register and for the benefit of all, everyone is expected to honor that agreement. Depending on the severity of the violation and whether it appears to be a deliberate act or not, goes into our determination of whether or not to lift the suspension.
Why is my site Suspended?
Site are generally only suspended when they violate the RoyalSurf Terms of Service.
If you feel that your site has been suspended in error, use the Contact Request Form onsite to contact us for assistance or information regarding this. Be sure that you read the TOS before submitting a contact request.
What is my referral URL?
You can find your referral URL under the link to “Promote Us”. A good rule of thumb for any traffic exchange using the common LJ script that we use is this formula:
http://www.the trafficexchangename.com/?rid=xxx
How do I delete a site?
Three steps must be taken to delete a site:
First, Move all credits from the URL that you want to remove to another site.
Second, Remove the auto-assign ratio from the URL.
Third, Please remember that you must have at least ONE (1) site with the minimum auto-assign ratio for your membership level in place at all times in order to remove a site. If this means that you “pile” everything on one site and then remove the rest while you are working, so be it.
Take a little time and care to learn how to handle this. It’s a part of your “due diligence” when working with traffic exchanges online. What you learn doing this with RoyalSurf can be applied to other traffic exchanges that use the LJ script, as well.