( April 18, 2008 )

Arrggghhh! Site Violations!

I have been fighting problem sites, and the number seems to be on the rise again. Talk about frustration? PLEASE submit a site URL that has the live-agent-chat scripting in it which generates two or three popups/popunders/slide-ins, etc. Better yet, PLEASE submit a blasted rotator URL with fifty or more sites in it, and have stinkin’ framebreakers or the live-chat stuff embedded in it for me or my staff to have to locate in response to a site report.

Ah yes! Here’s another good one. PLEASE submit a site that has excessive scripts and/or graphics, which cause the surfer’s computer or the site timer to freeze up while he or she is waiting for your site to finish loading! And here’s another pet peeve of mine: PLEASE submit ptp’s, HYIP’s and other sites that cause serious problems for the rest of the surfing members. No, No, NO…to all of the above!

What part of violating the Terms of Service can some of you NOT understand? You are intelligent and educated people. Many of you who are violating the TOS know the “drill”. So what do you expect to accomplish? And do you think that being an upgraded member gives you the right to violate those Terms? C’mon, folks! Being upgraded does NOT give you carte blanche to buck the system! Your site will still be suspended and, most likely, banned too.

You know something? Those of us who work in the background are here to help you. We’re here to assist you in growing your online business so that you can succeed in earning that extra income you so desire. We’re here because we want to help. We are NOT here to “slap you on the hand” when you do something wrong, and we are NOT here to babysit you.

And while we may work in the customer care service, we DO have minds that can be put to use for more than just “babysitting” a bunch of people who don’t care enough to learn how to do things for themselves!

Time spent chasing down those who insist on submitting URLs that they know are in direct violation of the TOS takes valuable time away from the more important aspects of making ourselves available to be of assistance to those who truly want to learn and succeed in their endeavors online.

Time spent repeatedly answering the same questions over and over again, when we have made numerous resources available so you don’t have to submit a contact request form, is time that could be better served coming up with new ways to help you succeed.

We have a set of FAQ’s in place. We have numerous posts on Ye Royal Scribe Blog to answer some of the most common questions. I am currently trying to put together a Squidoo Lens specifically targeted toward teaching you how to best use a traffic exchange that runs on the LJ script we use here at RoyalSurf.

So how about it, folks? Take some of the responsibility that you should be shouldering to learn by reading what’s in place for you. Take the time to be certain that your URLs you submit are completely compliant with the Terms of Service. Make use of all the tools and resources that not only the King and I try to supply you with, but also those that other responsible and caring traffic exchange owners out there provide for you to use.

Learn to separate the wheat from the chaff, folks. Utilize those traffic exchanges with good owners who want to help you, and are not just in it for the money.

Try reading and learning. Try acting like real business people who are learning to work in the online business world. Take responsibility for your actions, stop and think about what you are doing when you advertise to other members. Are you truly offering them something that will be of great value to them in their own online endeavors, or are you just concerned with putting more money in your own pocket and to H-E-double-hockey-sticks with everyone else?

Is that the sort of example that we are showing you? Is that the example you want to set for your downline members and folks that you might actually get to eventually call friends and business associates? Think about it!

It’s past time for people who are trying to earn money online to step back and take a serious view of what they are doing. It’s time for them to take a look at whether they are trying to build a real business or if they are here to try to “make a quick buck”, then take the money and run. If that’s all they are here for, I am not inclined to want to help them. I’m here for the long haul. And I want people who really “get it”, people who want to build a lifetime income and do business with integrity, morals and ethics.

If that’s the kind of person you are, and the kind of person you want to business with, step up to the plate. I am ready to feed you what knowledge I have to share. I’m no expert. I’m not the most learned person online, by any stretch of the imagination. There are others who far exceed me in knowledge and online business savvy. But I will reach out and help anyone who shows me a true interest in wanting to learn.

Traffic exchanges ARE a viable form of advertising, when used properly. But we who are operating and doing support work for them are constantly fighting battles to teach folks that. Unethical people who misuse and abuse them are, whether they mean to or not, setting a very bad example for people who have never used a traffic exchange for advertising. A new person comes in and gets walloped with a lot of the garbage that gets circulated. They take one look at it and say “screw this”, and leave - never to return. I see it happen every single day.

Do you care? If not, you should. There go that many more sets of eyes who will never see the real opportunities that are advertised in traffic exchanges. There go many more potential customers for legitimate businesses that are trying to grow and using good business practices to get ahead. That business losing potential customers and clients may well be YOURS!

Aaarrggghhh! Lazy people who won’t read and learn. They want it all, and they want it yesterday! And they want you to do it for them! I guess that’s one of the reasons so many people fall prey to the “latest and greatest” that offer them “overnight riches”. Get your heads on straight, folks. This is the REAL world that we live in, even if it is online! The old saw says, “If it’s sounds too good to be true, it probably is”. Take that to heart.

True success takes a lot of hard work and a lot of blood, sweat and tears. It takes sacrifice and a commitment to educating yourself and working the processes the right way so you can reallly earn in an online business. I’ve been at this for almost five years, and I am STILL learning and have no intention of stopping that any time soon.

Do I get discouraged? Yes. Do I quit? No. Why? Because I believe in what I do. And reaching those few people who are really trying is, for the most part, worth it.

I will now step down off my soapbox. But I’ll be back. Stay tuned.

P.S. I welcome feedback on this. If it helps you, say so. If it makes you angry, well, hit me with that too. I can take it.

Catherine “Sorceress Cat” Heiter
Admin/Owner/Customer Support Specialist

( April 18, 2008 )

A Brand New Feature at RoyalSurf

Boy, have I got some exciting news to share with you! The King, with his brilliant and ever-active mind, has come up with a marvelous new feature for RoyalSurf. You have got to try this out and see how it works for you!

Login to your RoyalSurf account and look for something new at the top of the Main Member’s Page, after you get past the RoyalSurf Welcome Page. Once you see what I am referring to, click on the link to “Thy Settings”.

Scroll down a little and see the area that you can use to customize a greeting to your new downline members when they join using your referral URL. You can add your email address, if you wish them to have direct access to you, you can add a photo so they know what you look like and you can even add your phone number so they can call you! You can give them a little gift, or you can put in words of encouragement to let them know that you care about what they are doing!

There is a second area to allow you to leave messages for those members who are already completely activated and surfing, as well. Again you can give them little presents, such as a link to an ebook or useful site that you think will help them.

Although we will not allow you to do any direct advertising using these features, it DOES give you a new way to reach out to your downline members and let them know that you are there and available to assist them. This gives you a chance to network with your downline and build good working relationships, friendships - and maybe even start a joint venture with one or more of them who thinks like you, and shares your ideas and desires.

Just read the instructions that His Majesty has in place for us and put this awesome new tool to work for you today! Be sure to add your own information so your downline members see it when they first get to that Main Member’s Page past the RoyalSurf Welcome Page. Else, they get to read the wise words of our King. ;-)

( April 12, 2008 )

Referral Contest Ends….and More

Now that the referral contest period is over, we need to hear from any members who participated and wish to claim the prizes. Those are still pretty much up for grabs, since we have not heard from any of the participants yet.

And something that all members can appreciate, the surfing ratios have been raised. In spite of the fact that, with the dynamic surfing ratio and other ways to win credits in place, members actually earn more credits - even with the lower surfing credits rates that we had before - many members were complaining that they felt cheated by RoyalSurf. So the view to credit ratio was raised all across the board. Enjoy. :-)

The Strength Bonus accreditation has been changed to 100 page views. So you must now surf 100 pages to receive that daily. If any of you did not get Saturday’s (12 April 2008) Strength Bonus, please know that this is why. The change will go into affect fully at server changeover this evening. So expect to see the full change this week, and prepare for it.

RoyalSurf continues to grow at a rapid pace. We are now over 11,500 members strong! And our daily page view average is still in excess of 56,000. So we are really doing pretty well. Keep up the good work, Loyal Citizens. We appreciate your efforts!

And one final note, actually two:

1) With the new site verification system in place, Royal Citizens (free members) are once again being allowed to check their own sites. So please do not wait on us to take care of that.

2) We now check the banners and text links for our Royal Citizens. We had too many members who were abusing those features, so the King had a checker installed that allows us to check those from the admin area.  While we do try to check the banners and links two or more times daily, we may not always get to yours as quickly as you think we should. Remember, we are human beings too. And we do not sit in front of our computers 24 hours a day seven days a week. So bear with us and we will get those checked just as quickly as we are able.

One side note here is that you cannot add impressions to a banner or text link until it has been approved. I promise, the system ain’t broke. ;-)

That’s it for now, Loyal Citizens. Now go check your sites, banners and text links. And assign those credits and impressions where needed.

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