RoyalSurf Frequently Asked Questions Why can't I login to my account? What is a traffic exchange? How long does it take to set up my membership? Why must I Activate my account? Can I make money with RoyalSurf.com? Why don't I never see my webpage? How do I set my browser's Start Page? Why can't I delete a website in my account? How fast are my sites seen? Can I buy extra traffic? Can I advertise more than one site at a time? Why are some domains not allowed to be used in the system? Will you send me the email addresses of my referred members? Why was my website name rejected? When will my account be re-instated from suspension? Should I report broken member links while surfing? What is your contact information? What size banner is accepted? Why can't I login to my account? Typically, login problems are associated with cookies. Make sure your browser and/or firewall are set to allow all cookies and not blocking third party cookies. What is a traffic exchange? Welcome to the wonderful world of traffic exchange advertising. This is a great way for small business owners, opportunity seekers and website owners to get top quality traffic to their websites. It's a very simple concept, you will visit other members' websites and they will visit yours. The more sites you visit, the more website traffic you will receive. How long does it take to set up my membership? Your membership is instantly set up once you submit your information and activate your account via the welcome email you receive. Why must I Activate my account? To help prevent automated, multiple signups and to confirm your email address so we can reach you with any important news about our service. It's best to use an email address you check often, so you do not miss news of vital interest. We will not bombard you with junk mail. However, you may receive up to 2 emails per week. Can I make money with RoyalSurf.com? NO! This is NOT a money making program, this is an advertising service. There are no downlines, no percentages, no way to make money from this program. It's an advertising resource only and a great way to get people to your site. Why don't I never see my webpage? So you do not waste your advertising efforts on looking at your own site. You will never see your own site, but rest assured 1000's of other members will. (If you surf regularly). How do I set my browser's Start Page? At RoyalSurf, you need to login to your account to surf. Why can't I delete a website in my account? Make sure you have ZERO percent (%) assigned to any URL you are trying to remove from your account. This will allow you to edit and replace any site you wish. How fast are my sites seen? The time it takes for your sites to be seen will vary greatly depending on: the number of members in the system, the amount of traffic they are generating, and how much you are using the system yourself. Can I buy extra traffic? Yes, you can purchase traffic directly from the site at a very affordable price. Can I advertise more than one site at a time? Yes. You may enter multiple URLs at signup or add and delete URLs later in your members area. Be sure NONE of your sites violate our Terms Of Service or your entire account will be deleted! Why are some domains not allowed to be used in the system? Various domains are set up to break out of frames when viewed. Some email domains do not receive email properly. If a domain causes a violation of our Terms Of Use, it has been added to our banned Domains list. Will you send me the email addresses of my referred members? NO. Your privacy is important to us. We will not give anyone's email address to anyone! Why was my website name rejected? Your website name should not contain any spaces or special characters, otherwise an error message will be displayed. When will my account be re-instated from suspension? Members who have answered 7 security questions incorrectly are automatically suspended for three days, regardless of their account level. This process is automatic. Please do not submit a contact request to reinstate your account. NOTE: Security questions are in place to provide a more secure exchange for the entire membership. Please pay close attention to these questions as they change periodically. Should I report broken member links while surfing? NO! Please do not report broken member links. It is not unusual for a website to go offline occasionally. It is the responsibility of each member to make sure their websites are online and operational and maintain the URLs they add to our system What is your contact information? RoyalSurf.com is owned and operated by Michael Kelly 213 Pleasant Hill Dr Boyce, VA 22620 E-mail spt@royalsurf.com What size banner is accepted? A standard 468x60 banner. My question is not answered! Contact Us